Alibaba · B2B Manufacturing · 2021

Alibaba Xiniu — Smart Manufacturing

A B2B cloud platform that pulled fashion manufacturing into the cloud — message-driven file sharing, 3D modeling, and shared workspaces between PMs and developers. Satisfaction 68% → 93%.

Role
UI/UX Designer
UX Researcher
Duration
3 months
Team
2 UI/UX Designers
2 Product Managers
3 Front-end Engineers
Tools
Figma · Sketch · Photoshop
After Effects · Cinema 4D
Section 01

Overview

This is the second project I would like to introduce. It comes from my internship with the Taobao team — the Chinese Amazon at Alibaba — where I worked on Xiniu Manufacture, a series of digital fashion projects that includes a B2B online platform and a B2C 3D modeling and video experience.

In collaboration with a team of engineers and product managers, I invested a significant portion of my time shaping the fundamental structure of the fashion-production management platform for factories, the instant messaging section, and the 3D digital fabric depictions that showcase material textures. My role encompassed the full spectrum of the project — from initially identifying the problem, to finalizing the MVP design, formulating the feature roadmap, and coordinating closely with engineers on the final hand-off details.

Section 02

Timeline & Project Introductions

Three projects ran back-to-back over the summer — each with its own audience, research method, and deliverable. Below is the timeline and a one-paragraph intro to each.

Timeline for 3 projects — Xiniu Manufacture, New Fabric Library, Fabric LAB
Section 03

Project 1: Xiniu Manufacture

Xiniu (犀牛) Manufacture is Alibaba's B2B digital platform for fashion factories — a tool designed to cut the unique needs of small-to-medium-sized e-commerce fashion enterprises down to a few clicks, transforming traditional manufacturing communication and powering 3D clothing models. I led research with pattern makers and merchants, mapped the service journey, and designed the messaging-driven file sharing module that became the platform's core.

Xiniu Manufacture — research, message bandwidth, target audience, journey, problems, design solutions
Section 04

Project 2: New Fabric Library

Merchants and customers told us the same thing — current fabric representation on Taobao is not standardized, the photos look unprofessional, and the descriptions feel indirect. New Fabric Library is our answer: a comprehensive digital repository that meticulously captures and represents the texture, material composition, and structural attributes of each fabric.

Below are nine 3D fabric mockups — Cotton, Bamboo, Flax, Coconut Tree, Silk, Rabbit Hair, Pine, Himalayan minerals, and Alpaca — modeled in Cinema 4D and packaged into a shopping-app preview surface.

New Fabric Library — problem statement and visualization of digital fabric
New Fabric Library — nine 3D fabric mockups (Cotton, Bamboo, Flax, Coconut Tree, Silk, Rabbit Hair, Pine, Himalayan minerals, Alpaca)
Section 05

Project 3: Fabric LAB

The Fabric LAB constitutes a series of video presentations designed to elucidate the unique characteristics of specialized fabric materials. I led a video script standard built around the Consumer Perception experiment — Opening (attractive) → Process (informative) → End (guidance) — and a scene matrix that pairs script, characteristic, and scene so the team could film consistently across dozens of fabric types.

Fabric LAB — consumer perception experiment script and scene matrix
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